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AI for e-commerce

Product descriptions, customer service automation and inventory management with secure enterprise AI.

  • 125+ SME organisations
  • 20+ large enterprises and healthcare organisations
  • 100% Dutch servers

They already chose IntraGPT

Common challenges

  • Creating and maintaining thousands of product descriptions is time-consuming
  • Customer service overwhelmed with repeat questions about orders and returns
  • Inconsistent tone of voice across multiple channels
  • Inventory management and supplier communication fragmented
  • Competitive analysis and price monitoring require much manual work

Concrete use cases

Product Content Assistant

Automatically generate and optimise product descriptions, SEO texts and category texts from product data.

Customer Service Bot

Automatically handle orders, returns, warranty and FAQs. Fewer tickets, higher satisfaction.

Sales Analytics

Analyse sales data, identify trends and make recommendations for assortment and pricing.

Inventory Workflows

Automatic order signals, supplier communication and inventory reports.

Staff Knowledge Bot

Internal helpdesk for product knowledge, processes and systems.

Governance & Compliance

  • GDPR-compliant processing of customer and order data
  • Separate environments per brand or webshop
  • Full logging of all customer interactions
  • Integration with existing e-commerce platforms and ERP

PCI DSS and consumer data in e-commerce

E-commerce organisations process payment and customer data subject to PCI DSS and GDPR. IntraGPT helps securely analyse customer behaviour, product data and support queries. All data stays on Dutch servers.

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Alongside or instead of Copilot

Why organisations choose IntraGPT alongside Microsoft Copilot.

Copilot is strong inside Microsoft 365. The moment AI has to work on all of your sources, on your own server, with agents that carry out work, you run into its limits.

Where your data lives

IntraGPT: A private server in a Dutch data centre, or on-premise at your own site.

Microsoft Copilot: The Microsoft cloud, with processing outside the Netherlands.

Which sources the AI knows

IntraGPT: Every source: SharePoint, ERP, CRM, mail, Teams transcripts and your own documents.

Microsoft Copilot: Mainly what sits inside Microsoft 365.

What the AI does

IntraGPT: Agents carry out tasks on their own: producing reports, updating systems, preparing case files.

Microsoft Copilot: Mainly answers and drafts inside the Office apps.

Comparison based on Microsoft's public product information, September 2026. The full comparison is on Why IntraGPT.

Read why IntraGPT

AI customer service for your webshop

Deploy a smart knowledge bot on your website that can look up orders, check tracking and answer FAQs. Agents can take over conversations when needed, all from one dashboard.

View AI customer service

Read on

How the platform works, how it is secured and who sets it up for you.

Why IntraGPT?

A locally running LLM with reasoning on your own private server. Complete with chat, agents, documents, knowledge base, ISO 27001-certified security and a Dutch team guiding you every step of the way.

Why organisations choose IntraGPT
  • Private server
  • Chat
  • Agents
  • Documents
  • Knowledge base
  • Security
  • ISO 27001
  • Guidance
CONNECTORS

Connectors for webshops and marketplaces

Every connector page sets out what the AI can do in that system, which data comes with it and who may see what.

See all connectors

No more experiments. Just results.

AI should save your organisation money, not cost it. IntraGPT provides the foundation: platform, consultancy, development and AI department. One Dutch team standing beside you. Start with one department, see the results, and scale when you're ready.

A reply within one working day, no obligations. Enschede and Amsterdam.