Retail & Chains
80% faster access to procedures for 400+ supermarket stores
A national chain with 400+ stores uses IntraGPT as central knowledge platform.
- Stores connected
- 400+
- Faster procedures
- 80%
The challenge
Knowledge about promotions, procedures and HACCP was spread across 400 stores, with no central management.
- Knowledge about promotions, HACCP rules scattered across 400 stores.
- New staff needed weeks to learn all procedures.
- Store briefings reached the shop floor too slowly.
The solution
A shop-floor assistant on mobile, agentic workflows for briefings and a central knowledge base with rights per region.
- Shop Floor Assistant: procedures, shelving plans, returns via mobile.
- Agentic workflows for automated briefings and incident reports.
- Central knowledge base with role-based access per region and store.
The results
- 80% faster access to procedures
- Onboarding reduced from 3 weeks to 3 days
- Single source of truth for 400+ stores